Privacy Policy

Information We Collect

Information you provide directly

• Account information — your name, email address, and password when you create an account
• Profile information — company name, phone number, and other details you add to your profile
• Property & financial data — property details, tenant information, rent records, expenses and other data you enter into Estate Ledger
• Communications — any messages you send to us via email or support channels

Information collected automatically

• Usage data — pages visited, features used, and actions taken within the app
• Device information — browser type, operating system, and device type
• IP address — used to determine your general location for security purposes

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve Estate Ledger
• Process your subscription and manage your account
• Send transactional emails such as receipts, password resets, and account notifications
• Send product updates and new feature announcements (you can opt out at any time)
• Respond to your support requests and questions
• Monitor and improve the security of our platform
• Comply with legal obligations

We do not use your property or tenant data for any purpose other than providing the Estate Ledger service to you.

Data Storage & Security

Your data is stored securely using industry-standard infrastructure. We use Supabase for database and file storage, hosted on servers in North America.

• All data is encrypted in transit using TLS/SSL
• Stored data is encrypted at rest
• Access to your data is restricted to authenticated users only
• We perform regular security reviews and updates

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

• Service providers — trusted third-party services that help us operate Estate Ledger (e.g. payment processing via Stripe, email delivery, hosting). These providers are contractually obligated to protect your data.
• Legal requirements — if required by law, court order, or governmental authority
• Business transfers — in the event of a merger or acquisition, your data may be transferred. We will notify you before this occurs.
• With your consent — for any other purpose with your explicit permission

Cookies & Analytics

Estate Ledger uses minimal cookies necessary to operate the service, including authentication session cookies. We may use privacy-respecting analytics tools to understand how users interact with the app.

We do not use advertising cookies or share data with advertising networks.

Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct inaccurate information
• Deletion — request that we delete your account and associated data
• Portability — export your data in a machine-readable format
• Opt-out — unsubscribe from marketing emails at any time using the unsubscribe link in any email

To exercise any of these rights, contact us at the address below.

PIPEDA Compliance

Estate Ledger complies with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal private sector privacy law. We are committed to the 10 fair information principles outlined in PIPEDA:

• Accountability, Identifying Purposes, Consent, Limiting Collection
• Limiting Use / Disclosure / Retention, Accuracy, Safeguards
• Openness, Individual Access, Challenging Compliance

If you have a privacy concern or complaint, you may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

Children's Privacy

Estate Ledger is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and notify registered users by email. Continued use of Estate Ledger after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: